![]() ![]() “If you are talking to somebody who isn’t familiar with you or the people in your company, it is helpful to know who is speaking.”Īn overabundance of video meetings can lead to Zoom burnout. Jacqueline Whitmore, a business etiquette expert and founder of The Protocol School of Palm Beach, says introductions are crucial. During the meeting, before sharing your thoughts with the group, introduce yourself. Once everyone is present, do a roll call to be sure no one is missing. When people join the call, ask them to announce themselves. Mitchell advised that whoever initiates the meeting should ideally guide the call. Appoint a leader.Ī conference call shouldn’t be a free-for-all, said Barbara Mitchell, a human resources and management consultant and author of The Big Book of HR. Ideally, attendees should spend time reviewing the agenda before the meeting starts. Prepare and disseminate a copy of your agenda well in advance of the meeting so everyone is on the same page. Most of your group will already be on the call, so it’s essential to respect their time and start and end the meeting on schedule. If you’re worried about latecomers missing out on information, assign one of your team members to fill them in later. Check out our review of GoTo Meeting to get started. To choose the right video conference service, evaluate your needs and budget. These tips hold true whether you’re conducting a traditional call or hosting a video conference via Zoom, Skype, Microsoft Meetings, GoTo Meeting or another service. Here are 12 guidelines to help you run effective conference calls. “A lot of faux pas can be eliminated if ground rules are set in advance or reviewed periodically,” Blake advised. Joanne Blake, a business etiquette expert and CEO of Style for Success, believes preparation is the key to improving conference call productivity. But because conference calls and video conferences rely on technology, it’s crucial to follow specific guidelines to ensure the proceedings run smoothly. How can you improve your conference calls?Ĭonference calls, video conferences and in-person meetings serve the same purpose: They help you and your team plan and prepare for projects and future responsibilities. Stay aware of these unprofessional behaviors and annoyances to host productive video conferences or traditional conference calls.Įditor’s note: Looking for the right business phone system for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs. Having a poor setup that displays too brightly or darkly.Looking in the wrong direction on video calls.Having an unattractive, unprofessional or distracting background on video calls.Not paying attention to the proceedings.Allowing excessive background noise into the call.Having an untested and unprepared tech setup with glitches.Here are some of the worst conference call etiquette breaches – on the phone or during video calls – to be aware of and avoid: The rise of video calls during the pandemic engendered new ways to breach business meeting etiquette while cementing familiar conferencing faux pas. What are the worst conference call faux pas? ![]() Whether your conference is virtual, in an office or at a restaurant, essential business meeting etiquette tenets hold true: Be on time, greet attendees, and listen thoughtfully. ![]()
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